Audit engagement
Payment Operations Review
Hands-on examination of settlement cycles, reconciliation breaks, merchant onboarding checks, and exception handling inside payment institutions and acquiring desks.
Ask about a payment operations review
Who it is for
Operations directors at payment institutions, e-money issuers, and merchant acquirers.
Result
A control map of settlement and reconciliation weak points with practical fixes ranked by cash and reputational exposure.
Scope
End-of-day settlement, nostro breaks, chargeback routing, and merchant KYC refresh practices.
Included
- Process walkthroughs with ops and finance
- Break-cause sampling over a defined period
- Written control observations
- Priority remediation list
Excluded
- Bank negotiation or scheme certification
- Vendor selection for processors
Process
- Scope and period selection
- Walkthrough and sampling
- Observation draft
- Close-out briefing
Preparation
Provide reconciliation packs and exception age reports for the agreed window.
Constraints
Limited to agreed payment rails and merchant segments.
Ready to scope this audit?
Tell us your licence type, sample window, and whether you need on-site days. We typically reply within two business days.
Ask about a payment operations review